Privacy Policy

At JapanToDoor LLC, we protect your privacy and ensure your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website japantodoor.com, or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
When you make a purchase, create an account, or contact us, we collect:
Your name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely through third-party providers; we do not store full payment details on our servers)
b. Non-Personal Information:
This includes data automatically collected when you visit our site:
Browser type and version
IP address
Pages visited and time spent on the site
Device type and operating system
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Send order confirmations, updates, or promotional offers (if you opt-in)
Improve website functionality, usability, and user experience
Comply with legal obligations and protect our rights
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Payment processors, shipping companies, and email communication platforms to complete your transactions and deliver your orders.
Legal Obligations: Authorities or legal entities, as required to comply with applicable laws, regulations, or legal processes.
4. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device to help us recognize your preferences and improve your browsing experience.
How We Use Cookies:
Essential Cookies: Enable core functionalities like secure checkout.
Performance Cookies: Monitor site performance and user behavior.
Functional Cookies: Store preferences like language, region, and currency.
Marketing Cookies: Track browsing behavior for tailored advertisements, including through platforms like Google, Facebook, and Microsoft Ads.
Managing Cookies:
You can manage or disable cookies in your browser settings. However, this may limit some website functionalities. For more details, visit www.allaboutcookies.org.
5. Data Security
We take the following measures to protect your personal data:
Secure Socket Layer (SSL) encryption for secure data transmission.
Payments processed through trusted third-party platforms with strict security standards.
Regular updates to our systems and software to address potential vulnerabilities.
We regularly review our security practices, conduct audits, and ensure that only authorized personnel have access to personal information.
6. Your Choices
You have several options to manage how we use your personal information. Depending on your location, you may have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request corrections if any of your information is inaccurate or incomplete.
Deletion: You can request the deletion of your data, subject to legal or contractual obligations (e.g., tax reporting).
Opt-Out of Marketing Communications:
To stop receiving promotional emails, click the "unsubscribe" link in any of our emails or contact us at [email protected].
For targeted ads, adjust your preferences via Google Ads Settings, Facebook Ad Settings, or tools like YourAdChoices.
Restrict Processing: Request that we limit the processing of your data under certain circumstances (e.g., if you contest its accuracy).
Data Portability: Request a copy of your data in a machine-readable format to transfer to another provider.
Withdraw Consent: If processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise these rights, email us at [email protected] with the subject line "Privacy Rights Request." Please include:
A detailed description of your request.
Proof of identity to verify the authenticity of the request.
We will process your request within 10 business days, in compliance with applicable laws and regulations. If you are unsatisfied with our response, you may have the right to lodge a complaint with a supervisory authority, such as your local Data Protection Office in the EU/EEA.
7. International Data Transfers
For customers in the European Union (EU) or European Economic Area (EEA), your personal data may be transferred outside the EU/EEA to the United States. Such transfers comply with GDPR requirements to ensure adequate protection of your personal information.
When transferring your data from the EU/EEA to the United States, we use Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for data protection.
Under GDPR, we process your data based on:
Your consent (e.g., for receiving marketing emails).
Performance of a contract (e.g., to fulfill your orders).
Legitimate interests (e.g., to improve our services and prevent fraud).
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, or regulatory requirements.
We retain personal information related to your purchases for 5 years to comply with tax and legal obligations. Data used for marketing purposes will be retained until you opt out. Anonymized data used for analytics may be stored indefinitely.
9. Your Privacy Rights
For EU/EEA Customers:
Under the General Data Protection Regulation (GDPR), you have the right to:
Access, correct, or delete your personal data
Restrict or object to data processing
Data portability
File a complaint with your local data protection authority
For U.S. Customers:
You have the right to access and manage your personal information as outlined in this policy.
To exercise your rights, contact us at [email protected].
10. Third-Party Services
We use services such as Google Analytics and Facebook Pixel to analyze website traffic and provide personalized advertisements. These platforms may collect and process data as per their respective privacy policies. You can manage your ad preferences directly through Google Ads Settings or Facebook Ad Settings.
For more information on their practices, refer to their respective privacy policies.
11. Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from them.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page, and the revised date will be noted.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
JapanToDoor LLC
Email: [email protected]
Phone: +1 312-299-4465
Address: 716 N Wabash Ave, Chicago, IL 60611, USA
Thank you for choosing JapanToDoor.com! Your trust is important to us, and we are dedicated to protecting your privacy.